Shipping Details

Shipping Rates

We will ship delivery to devils anywhere in the 48 contiguous United States. This flat-rate shipping cost is $14.00. Whether you buy one, two, or twelve food items, your shipping cost remains $14.00.

Please allow 7 business days for us to prepare your order after the order is placed. Customers receive an order confirmation email, followed by a shipping confirmation email with tracking number once the package has been dispatched. 

Free Local Delivery

For customers local to our kitchen space in Northwest Arkansas, we will hand-deliver your order for free. The free delivery option is determined automatically during checkout based on the delivery address you provide, and is available for the following zip codes:

  • 72701, 72702, 72703, 72704 (Fayetteville)
  • 72712, 72716 (Bentonville)
  • 72718 (Cave Springs)
  • 72730 (Farmington)
  • 72745 (Lowell)
  • 72756, 72757, 72758 (Rogers)
  • 72762, 72764, 72765, 72766 (Springdale)
  • 72770 (Tontitown)

Are you in the NWA area, but don't see your zip code listed above? If you think your delivery address should be included in our free local delivery radius, send us an email ( and let us know.


Packaging and Perishability

This is real food! We ship our seitan frozen in insulated packaging. We provide you an order confirmation email, and then a shipping confirmation email once the seitan is on its way. Please note the tracking number provided, and be ready to bring your devilicious eats into your home and into the freezer as soon as you are able. Items should be kept frozen until ready to reheat and consume. Bartleby's is not responsible for spoiled items that were left unattended for an extended period of time or for packages that have been lost or stolen.


Product Quality and Available Inventory

Quantities of seitan products are limited! We're currently a one-woman shop with restricted access to commercial kitchen space, and limited storage capacity. We are also committed to making the best, most wickedly delicious version of our signature seitan. That means all our seitan is created from scratch, and each cutlet is hand-battered and individually fried before being packaged and shipped to you. It's wicked special, all right?