We use sustainable shipping boxes and insulation, and they fit four (4) seitan products perfectly. Four is the minimum purchase requirement for all Seitan Shop orders, and you can mix and match between Crispy Cutlets and Nuggets and Spicy or Original Recipe as you like.
We will ship to devils anywhere in the 48 contiguous United States (sorry, Alaska and Hawaii). This flat-rate shipping cost is $14.00. Whether you order four, twelve, or twenty food items, your shipping cost remains $14.00.
We use sustainable shipping boxes and insulation, and they fit four (4) seitan products perfectly. Four is the minimum purchase requirement for all orders, and you can mix and match between Crispy Cutlets and Nuggets and Spicy or Original Recipe as you like.
Please allow 7 business days for us to prepare your order after the order is placed. Customers receive an order confirmation email, followed by a shipping confirmation email with tracking number once the package has been dispatched.
All orders are shipped out on Monday. During Monday holidays, when the postal service is not operating, orders will be shipped out one week later, on the following Monday.
June 2021: NW Arkansas is experiencing shortages in the food supply chain. Two of Bartleby's most essential ingredients (vital wheat gluten—the heart of seitan—and frying oil) have become difficult to attain. Our production and shipping processes are taking a hit as a result. During this period of shortage, customers should expect to receive their shipments from the Seitan Shop 10-15 days from the time they place the order.
Packaging and Perishability
This is real food! We ship our seitan frozen in insulated packaging. We provide you an order confirmation email, and then a shipping confirmation email once the seitan is on its way. Please note the tracking number provided, and be ready to bring your devilicious eats into your home and into the freezer as soon as you are able. Items should be kept frozen until ready to reheat and consume.
Our products are kept cool with dry ice. Dry ice should not be handled with bare hands.
Bartleby's is not responsible for spoiled items that were left unattended for an extended period of time or for packages that have been lost or stolen.
Product Quality and Available Inventory
Quantities of seitan products are limited! We're currently a one-woman shop with restricted access to commercial kitchen space, and limited storage capacity. We are also committed to making the best, most wickedly delicious version of our signature seitan. That means all our seitan is created from scratch, and each cutlet is hand-breaded and individually fried before being packaged and shipped to you. It's wicked special, all right?